From sales to site, Bass Floor have continually measured, advised, helped with selecting the right product, and installed flooring to our properties for many years. We have received prompt and professional service from a company that understands the commercial needs of customers. The Bass family is one I am happy to recommend to others.
Pambalong Drive, Steel River
All Bass staff we interact with are friendly, professional and considerate, and the complete project is always carried out with care and efficiency.
T & G Building
Our nursing home renovations have not been the easiest, but Bass Floor have made every endeavour to make the process as smooth as possible.
Port Stephens Aged Care Facilities
We have used Bass Floor for years and we have found that they delivery on time, every time
Bass Floor (Newcastle) has been providing the supply and installation of floor coverings for my building projects for over 20 years. I have found the service, knowledge, installation and after sale service second to none.
It is important to us that our subcontractors complete works on time, to a budget, to a high standard and in a safe manner.
For commercial floor coverings Bass Floor tick all the boxes.
JMC Building Pty Ltd
As Interior Designers specialising in Aged Care, Bass Floor have been excellent to work with. Their understanding and professionalism of both the products and requirements of Aged Care has made dealing with them a simplified and stress free process. Jobs quoted competitively; works programme thought through correctly; ability to co-ordinate with the builder and works completed on schedule make them our first choice for any work we undertake in NSW.
Distinctive Decor Australia Pty Ltd
Anglican Care requires prompt service in the quick turnaround time for our room refurbishments. Bass Floor (Newcastle) provides that service to a high quality of workmanship while understanding our needs in working in an environment with the aged.
We have been utilizing the services of Bass Floor (Newcastle) for over 15 years and found them honest, reputable, cost competitive and reliable in completing our projects on time, safely and to a budget.
General Manager of Property Services
We have been a customer of Bass Floor for over 20 years. We have found their staff to be extremely helpful at all times and their workmanship to be of a high standard.
To achieve results and be backed by professionals in their field are the benefits of using the Bass Floor.
Robert C Hall Constructions Pty Ltd
Bass Floor (Newcastle) being major commercial contractor in the area have carried out many Government and major private sector projects and have in many cases installed Tuftmaster Carpet products in many of these works. We have always found Gary Sheppard and his staff to be courteous, reliable and honest with a desire to go the extra yard, and a great attention to detail.
During our association with Bass Floor (Newcastle) for over 25 years we have developed an excellent relationship and they have continued to carry out their work in a professional and competent manner and address any problems effectively which is attested to by a positive feedback from clients and builders alike and we would have no hesitation in recommending them for commercial projects.
General Manager of Sales & Marketing
Tuftmaster Carpets Pty Ltd
Bass Floor (Newcastle) provides an excellent support for our business, always prompt to attend our needs and requirements and their workmanship is always of a high standard. They are always willing to assist us to satisfy our clients (our residents in our care), which is an important aspect to every business.
I would have no hesitation in recommending Bass Floor (Newcastle) to any prospective client.
Manager, Retirement Villages
Frank Whiddon Masonic Homes of New South Wales
Bass Floor (Newcastle) has been the major Floor Covering Contractor to New England Trading for the past 22 years, in the refurbishment of school demountable buildings for the NSW Department of Education and Training.
Bass Floor has maintained a very high standard of service during this time. Their commitment to quality, service and OH&S is highly regarded.
The Staff at Bass are professional and always helpful, as are their Trades People and Contractors.
New England Trading looks forward to a continuing, rewarding relationship with Bass Floor.
New England Trading Pty Ltd
I would like to take this opportunity to thank Bass Floor and their dedicated team for their continued support for the supply of contract labour services and the supply of floor coverings for the demountable school maintenance program at Cessnock Corrective Centre since 1986.
Bass Floor has always met Government specifications pertaining to the supply and lay of floor coverings. Our delivery arrangements with Bass are supply on demand and this has always been done in a very professional and timely manner.
At times Bass are placed under very tight deadlines which they have always met. The workmanship carried out by their skilled tradesmen is also a credit to the company.
It is a pleasure to trade with Bass and their committed team. It is rare to find such devotion in a company in today’s market place combined with their outstanding ethics and reliability.
Acting Manager Demountable Maintenance
Corrective Services New South Wales
Cessnock Corrective Centre
Just a quick email to thank you for the great service that you and the staff at Bass Floor provided.
We are very happy with the carpet and how quickly you were able to get the job done for us in the circumstances.
Jason owes you a drink when he sees you at the Rugby.
Please accept the enclosed certificates as a gesture of our appreciation of your contribution to the ARO Investments project at Pokolbin.
Your dedication to excellence has resulted in Stibbard Homes being awarded the winner of the Commercial Projects $500,000 - $1.5M category at the MBA 2011 Excellence in Building Awards Newcastle.
We are particularly aware of the fact that without the dedication and craftsmanship of our trade contractors and suppliers we could not achieve success such as this award signifies.
Thanks again for your contribution.
The Stibbard Team
David Stibbard Constructions Pty Ltd
I would like to personally thank you and all concerned, especially your installation team Kristen and David, in helping us complete our Commonwealth Bank Refurbishment Projects as smoothly as we have.
We look forward to working with Bass Floor on future projects.
Just a quick email to express my thanks for the way some recent work (carpeting) your company has done in my school.
The workers were quick and efficient and the job was very well done.
In the front foyer where some water damage was apparent - the young worker replaced the small patches in the carpet and now appears seamless.
Maitland High School
Dean from Bass Floor was most helpful and provided us with a quality installation that has certainly met out expectations.
I would definitely recommend anyone who is looking for floor coverings.
I would personally like to thank Bass Floor for its hard work and professionalism during what at time was a difficult project.
I just wanted to let you know that the job I paid for yesterday was ecxeptional.
The young chap that installed my floor coverings did a fantastic job. It was perfectly installed and Jake had a great work ethic.
I would recommend Bass Floor to anyone.
I would just like to pass on my sincere thanks to you and your team for making what could have been a logistic nightmare, into a smooth transition from old carpet to new carpet.
Our office needed to be operational throughout the carpet change over process, and Matt & Ben were extremely professional & helpful, and made this happen for us with care and attention to detail.
Again I would like to pass on my thanks on behalf of the staff at Aristocrat.
Sales Administration Officer/Sales Support NSW North
Aristocrat Technologies Australia Pty Limited
To Whom It May Concern
During November 2014 we engaged the services of Bass Floor (Newcastle). They were prompt, efficient and effective. The staff were easy to talk to and knowledgeable on the material, product and techniques involved. The tradesman installer who did the work was obviously a professional in every way, getting the job done with minimum fuss and maximum skill, with an outcome that I am happy to show people who visit. He was also pleasant and easily answered any questions or concerns at the time.
I am 100% satisfied with the end result, the process and the professionalism of the people involved and have no hesitation to fully recommend this organisation and would use them again anytime.
I would personally like to thank Bass Flooring for its hard work and professionalism during what at time was a difficult project.
Drs Nicola and Rob Smith
Bar Beach, Newcastle
I am writing to you to give feedback regarding your employee, Dean, who has been at our facility over the past weeks laying our new vinyl.
What a gem this young man is. Dean was polite, thoughtful and respectful whenever he was dealing with the residents, staff and volunteers. Dean would go the extra distance to ensure that any inconvenience was kept to a minimum. His work space was always kept tidy and he continually ensured that there were no trip hazards left around.
I have received a phone call this morning from one of our volunteers telling me that when Dean left for the last time he turned and thanked the residents for their help and received a well deserved round of applause from the residents and volunteers.
Your company is very fortunate to have an employee who represents the company in such a positive manner out in the community.
Port Stephens Veterans & Citizens Aged Care Ltd
We would like to thank Bass Floor for their helpful service during our recent carpet upgrade. What initially appeared to be a simple replacement became problematic as the idiosyncrasies of our old building became apparent.
Dean and Troy managed the situation with skilful professionalism which has resulted in a most satisfactory solution. The old staircase has had a wonderful transformation and the open floor spaces are barely recognisable.
The consideration we received in choosing the appropriate floor covering, dealing with difficulties and the laying of the covering, was exemplary.
Well done, Bass Floor.
Cecily & Lester Grace
Wyong Race Club has worked with Bass Floor and Interface as part of our extensive renovation of the Club’s middle floor.
We are delighted with both the product and the service we received from Bass Floor, who could not have been more accommodating working around our tight deadlines and requirements.
Check us out at Wyong Race Club and see for yourself what a huge difference the upgrade has made here.
Whong Race Club Ltdans & Citizens Aged Care Ltd